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New Mexico veteran-owned small business nominated for Department of Energy award

New Mexico veteran-owned small business nominated for Department of Energy award

by Lynn | Mar 22, 2023 | Business and Marketing Plans, Government

It all started with a pen Grant and Award Announcement DOE/Sandia National Laboratories image: Pluma electrician Guadalupe Cardoza coils wire while working on a maintenance garage in Eldorado, NM. view more  Credit: Craig Fritz ALBUQUERQUE, N.M. — Pluma,...
Managers exploit loyal workers over less committed colleagues

Managers exploit loyal workers over less committed colleagues

by Lynn | Mar 20, 2023 | Employee Relations, Management

A loyal worker gets more extra work than the fair, honest, or disloyal Peer-Reviewed Publication Duke University image: Supervisors assign more unpaid work to workers portrayed as loyal than disloyal, honest, or fair coworkers view more  Credit: Marco Verch –...
Prepare for the next supply chain disruption

Prepare for the next supply chain disruption

by Lynn | Feb 3, 2023 | Business and Marketing Plans, Economics, Government, Risk Management and Business Continuity

CSH scientists produce the first complete image of an entire economy. Their research indicates what’s at stake if supply chains break down – and what might be done to help Peer-Reviewed Publication Complexity Science Hub Vienna image: Firms are colored according to...
Universities lag in capturing and using data to make institutional decisions

Universities lag in capturing and using data to make institutional decisions

by Lynn | Dec 22, 2022 | Reporting and Analytics

Reports and Proceedings American Association for the Advancement of Science (AAAS) In a Policy Forum, Christine Borgman and Amy Brand argue that most universities lag behind industry, business, and government when it comes to leveraging data they generate for...
Cheerful chatbots don’t necessarily improve customer service

Cheerful chatbots don’t necessarily improve customer service

by Lynn | Dec 21, 2022 | AI, Communications

Peer-Reviewed Publication Georgia Institute of Technology Imagine messaging an artificial intelligence (AI) chatbot about a missing package and getting the response that it would be “delighted” to help. Once the bot creates the new order, they say they are “happy” to...
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