eCommerce

When it comes to combining high-growth eCommerce capacity with rapid speed-to-market, Microsoft Dynamics™ GP eCommerce gives you the best of both worlds. The key to this unique combination of benefits is the seamless integration eCommerce creates between your Web storefront and the premier back-office business management system—Microsoft Dynamics™ GP. Key benefits of eCommerce are many, including:

Expanding sales to global markets – The Internet allows you to reach out to new and existing customers, whether they’re across town or on another continent. eCommerce gives you the infrastructure to make your business an operational success.

Streamlined business processes – Orders entered online pass seamlessly into your sales order processing system—all the way to the warehouse if you desire—for simpler, faster, more efficient order processing

A better customer experience – eCommerce enables you to provide the superior service your web customers will most certainly demand. Fewer clerical errors and speedier transaction cycles mean your customers get what they want faster. All the information online is current and consistent with the records in your back-office business management system, so every customer sees the latest product and pricing information.

Lower costs per transaction for you – Less time on the phone, less time entering orders, less paperwork and lower maintenance overhead saves you money on every transaction.

Lower costs per transaction for your customer – 24-hour access anywhere in the world means your customer can order whenever it’s most efficient for them, making this the most efficient way to do business with you.

 Website data can be harnessed to make better sales forecasts - Read this paper from the London Business School for ideas on how to use your website traffic patterns to your best advantage.

How eCommerce works:

eCommerce helps you set up and manage your storefront on the Web, allowing you to create a fast, effective digital pipeline to your customers. eCommerce offers industry-leading tools for building sales, reducing costs and helping your company more efficiently capture sales in the networked marketplace.

Built on the latest Microsoft technologies - eCommerce employs Microsoft  technologies to link Microsoft Dynamics™ GP to your storefront and Microsoft SQL Server, delivering a powerful, stable, affordable technology foundation.

Eliminates the need to re-enter items and prices - You still have complete control over creating your own Web store, but once you decide how your store works, eCommerce populates your store with item descriptions, pricing, even images captured in your inventory records. And, if a price changes in your inventory record, that change is automatically reflected on your Web site.

Seamless integration with your business systems - Customer records are automatically created in your Microsoft Dynamics™ GP customer file, and customer-specific and unit-of-measure pricing are automatically displayed for each customer. Full sales tax calculation means you automatically comply with sales tax collection rules. And General Ledger account information is updated automatically as orders are processed.

All the benefits of Microsoft Site Server Commerce Edition - eCommerce is optimized to work with Site Server, so you get the Order Processing Pipeline, Microsoft Wallet, industry-standard security and all the tools that come with Site Server to help you build a professional, world-class Web store.

For a simpler, prepackaged approach to eCommerce, see Microsoft Dynamics™ GP Business Portal.

Please read the Automation Consultants message to businesses selling products over the Internet and a special message to New Mexico businesses affected by the drop in air travel.