Are you responsible for the information you generate?
Some companies have extra responsibility for accurate, reliable information
because what they do has great impact. Automation Consultants is attuned to this
extra responsibility; we have clients involved in medicine, jet engines,
retirement and insurance funds, and devices for corrective eye surgery.
Although our systems are used to manage billions of dollars, the correct
management of non-dollar information is often more important. We employ
accounting for dollars as just one technique in our efforts to improve the
quality of all information our clients use.
Marketing
information sets the tone for an organization; it must be careful, complete, and
effective. This includes an organization's website. Another area sensitive to
information quality is the support of clients and customers; if your information
is not reliable, you will lose them. So, we encourage the
customer relationship management paradigm for an organization, because it promotes information quality in both
marketing and support.
Another way we improve information quality is by integrating software functions and
manual flows to avoid redundant data entry. We also guard the integrity of our
client's data with proper backup, security, and error-checking procedures.
Automation Consultants has been emphasizing the importance of
information quality for over 20 years, but
awareness has recently peaked. HIPAA, the
Sarbanes-Oxley
Act, and new FDA
21 CFR Part 11 rules came into being because poor information quality led to
some egregious problems.
Beyond these new requirements imposed by
government, there are compelling reasons to improve the quality of your
information systems. Problems do not have to be egregious to be costly and you
don’t have to wait for the government to tell you how to run your business
responsibly.
Chances are good that the information culture of your company can be
holistically improved in many areas involving people, science, products,
manufacturing, marketing, and business processes. Information is the blood of an
organization and like a human being, the health of its circulatory system is a
prime factor in productivity and longevity. Like a well-ordered mind, an
organization functions better when confusion, anxiety, and errors are minimized
with efficient information flow.
There is a circular relationship between information quality and how useful your
company information is:
1-High-quality information generates useful knowledge, so it
is used often.
2-Information that is used often is continually scrutinized, so its quality improves as errors are
uncovered and corrected.
Poor
information quality has the reverse effects.
Please review our business
systems and services
to see how we can help improve the quality of your business information.
