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CRM Online

Microsoft Dynamics CRM Online provides a powerful yet easy-to-use CRM solution delivered over the Internet, so that you can be up and running quickly and cost-effectively, with the flexibility to meet the unique needs of your business.

CRM equips business professionals with access to customer information through a full suite of marketing, sales, and customer service capabilities.  It uses the familiar Microsoft Office Outlook® interface to help ensure rapid user adoption and fast results.

Every business experiences change. Whether through accelerated growth, merger or acquisition, new regulations, new competitors, new products or services, or through budget tightening, your business must be ready to adapt to a dynamic business climate.

CRM Online Features:

·       Seamless interface to Outlook

·       Automatic recording and filing of email

·       Lead and Opportunity management

·       360-degree view of each of customer

·       Information sharing between Customer Service and Sales

·       Integrated Incident Management

·       Searchable knowledgebase

·       Reporting tools – employee performance reporting

·       Easy deployment

·       Easy customization

·       Integration with other business applications

·       Integration with existing Microsoft infrastructure such as Excel, Word, Outlook

·       Marketing Campaigns

·       Multi-Currency

·       Service Department Scheduling

With Microsoft Dynamics CRM and the power of choice, you’re ready to make the most of your investment, adapting to almost any situation.

Choose on-demand deployment with Microsoft Dynamics CRM Online if you want a rapid, affordable, and streamlined way to implement CRM. You can pilot it online before you bring it in-house, or use CRM Online indefinitely to reduce the burden on your IT staff and minimize your costs.

At any time, you can switch to a Microsoft Dynamics CRM On Premise deployment for maximum customization and integration with your existing Microsoft infrastructure.  Or, you can meet the needs of different teams with a hybrid approach, addressing the needs of different business units or teams in multiple locations by using an on-demand deployment for some groups and an on-premise deployment for others.

With CRM Online, you get true application portability and reduce your risk. Move between Online and On Premise deployments seamlessly as your needs change. The architecture of Microsoft Dynamics CRM makes it easy and seamless to migrate from one delivery model to another.

No matter which CRM deployment option you select, you have choices in how you buy Microsoft Dynamics CRM and how you give users access to CRM data.

Automation Consultants exists to foster quality, value-added partnerships with its clients. Our goal is to deliver software products and services that will enhance and improve your business success by providing a 360-degree view of customers and all people you contact.  We deliver high-quality products and services on budget and on time.  We put fairness, honesty, and open communications at the top of our values.

For more information and detail about Microsoft Dynamics CRM please go to our CRM page.

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